Welcome to the world of data-driven organizations, where customer data holds the key to success in an increasingly digital landscape. Whether powering customer portals, fuelling marketing automation, driving e-commerce platforms, or supporting asset management systems, a robust, accurate, and up-to-date customer database is essential for a seamless customer experience.

However, life science companies and other manufacturing industries face significant hurdles regarding customer data cleansing initiatives. The financial impact alone is staggering, with marketing dollars spent, lead generation, administration, service deployment, and after-sales support all affected by customer data quality.

One - Time Efforts

One - Time Efforts

Relying solely on one-time data cleansing without implementing continuous data control measures undermines the reliability of cleansing initiatives.

Indstury Complexity

Indstury Complexity

Technical tools often fall short in handling the complexities of hierarchical organisational structures as Academia and Governmental and Big Pharma. Publicly available information, posing challenges for data cleansing in the life science industry.

Technology

Technology

Merely relying on duplication tools for non-structured and nonstandardised data is insufficient, manual involvement and industry expertise is required while dealing with Life Science Customer Data. Complex database models like S4 Hana and SAP present additional challenges.

End 2 End Data Integrity Solution for Life Science

Unlock the Potential of Your Customer Data with Our Comprehensive Data Management Solution. When it comes to customer data, a quick fix won't solve the challenges that hold your business back. If inaccurate data is hindering your marketing, sales, or digitalisation efforts, it's time to take decisive action. As long-standing experts in Data Management for the Life Science industry, we are your trusted partners in overcoming these obstacles.

Our team understands the intricate dynamics of customer data across various segments within the life science industry, including academia, biotech, pharmaceutical companies, CDMOs, and CMOs. With this deep industry knowledge, we offer a winning end-to-end data management solution designed specifically to address your unique data quality needs. Introducing our modular data cleansing offering: Consult, Base, Align, and Sustain. Don't let your data continue to hold you back.

Contact us today and put our team of life science data experts at the forefront of your data challenges. Together, we'll unleash the true potential of your customer data and drive your business forward.

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Understanding your customer
better then ever before

The Blueprint for Data Integrity success

We analysing your current data landscape and devising a robust game plan that aligns with your business objectives. Leveraging industry best practices, we assist you in building a customised data model tailored to the specific requirements of your Life Science Business.

Data Excellence unleashed

Our team of seasoned experts will conduct a comprehensive Data Quality Assessment, providing deep insights into your current data landscape. Uncover hidden opportunities for improvement and tap into the true potential of your data with our advanced analytics.

Quantify the value

With our Business Case development, we help you unlock the true value of a sustainable data integrity plan. Showcasing quantified benefits across marketing, sales, and service, we empower your internal stakeholders with clear evidence of the game-changing impact accurate data can have on your bottom line.

Game plan for your success

Leverage our strategic Game Plan services to chart your path to data excellence. Our tailored roadmap encompasses initial and continuous data cleansing, robust data organization, and controls that ensure ongoing accuracy. Say goodbye to one-time efforts and embrace a data-driven culture that propels your company forward.

Standardize and streamlined

Unleash the Data Potential: Our data modelling expertise empowers you to establish a standardised and streamlined data structure, especially vital for academia dealing with complex terminologies. From customer hierarchies to seamless integration, we ensure your data flows seamlessly across systems, unlocking its full potential at every stage.

Data Quality Assessment
Data Quality Assessment
Business Case
Business Case
Game Plan
Game Plan
Data Modelling
Data Modelling

Harmonize, validate, and streamline Your customer data

Experience unparalleled data consistency and comparability with BASE+. Our harmonization and standardization services ensure seamless data comparison and successful cleansing efforts. Validate and update your customer database with our Address Validation service, guaranteeing +90% Data Quality Index (DQI). Streamline complex customer hierarchies in academia and government sectors with our specialized expertise. BASE+ empowers you with pristine data and optimized operations.

Harmonize and Standardise

Achieve unparalleled data consistency and comparability with Base+ as we harmonize and standardise your datasets. By aligning all records to a uniform format, we ensure seamless data comparison and guarantee the success of your cleansing efforts.

Address Validation

Leave no room for inaccuracies! Our Address Validation service meticulously verifies and updates your entire customer database. We combine cutting edge technology with a high degree of manual data opps efforts to guarantee you the best results in the LifeSiceince Industry. We ensure + 90% DQI giving you the confidence of working with pristine customer data.

Customer Hierarchy

Academia and governmental customer hierarchies require specialized expertise, and that's where our team excels. With an in-depth understanding of the unique intricacies and structures within these sectors, we guide you through the process with ease. Our approach ensures accurate referencing, precise categorization, and seamless implementation of complex parent-child relationships within your Legacy system environment.

Harmonize and Standardise
Harmonize and Standardise
Address Validation
Address Validation
Customer Hierarchy
Customer Hierarchy

Revolutionize data consistency with Duplication Solution

Experience unparalleled data integrity as we eliminate duplicate entries from your customer database. Our unique De-Duplication model combines advanced algorithms and manual checks for exceptional accuracy. Streamline your approval process with collaborative reviews, ensuring alignment with your business requirements. Effortlessly migrate your refined customer data into various systems for up-to-date and accurate information. Trust CXECO to revolutionise your data integrity and enhance your operations

Duplication Scenario

Experience a new level of data integrity as we eliminate duplicate entries from your customer database. With CXECO's unique De-Duplication model, we go beyond basic matching algorithms. Our unique scoring algorithm, combined with meticulous manual data point checks, ensures the highest level of accuracy and reliability.

Duplication Tech Stack

Utilizes cutting-edge technology to analyse your existing customer data. We leave no stone unturned as we identify potential duplicate cases and apply our advanced scoring algorithm to determine the best master-slave relationships. Our approach is not just automated; it incorporates human expertise to guarantee precision and quality. We value your input and insights, which is why our proposed master-slave relationships are subjected to a approval. This collaborative approach ensures that the final cleansing steps are well aligned.

Data Migration

After the cleansing and de-duplication processes, seamless data migration awaits you. Our team facilitates the smooth transfer of your refined customer data into SAP, SF.com, Hubspot, Oracle ensuring that your systems are armed with accurate and up-to-date information.

De-duplication Model
De-duplication Model
Duplication Tech Stack
Duplication Tech Stack
Data Migration
Data Migration

Future-Proof your long-term data accuracy and reliability

Sustain Your Data Quality with Our Comprehensive Data-As-A-Service Model - Putting our Life Science Data Specialists to work, ensure there's no compromise when it comes to your data quality. Don't invest in extensive data cleansing efforts if you're not committed to sustaining it. At CXECO, we offer three essential building blocks to support your data quality journey: Data Gate Journey Mapping, Continuous Data Quality Measures, and Data Integrity as-a-Service.

Data Journey Mapping

Understanding the Critical Path, gain an in-depth understanding of where, when, and how data impacts your business the most. Our Data Journey Mapping reveals the crucial touchpoints, such as web lead requests, CRM Lead entry, opportunity conversion, revenue booking, and end of warranty. Identify the areas that require continuous efforts and ensure sustained data quality throughout our data operations

Data Quality Meassure

Stay Ahead of the Curve Stay informed about your data's status quo and analyze trending patterns. Deploy data quality countermeasures to proactively address any deviations. By leveraging industry standards like Data Quality Index (DQI) and Data Accuracy, we provide full transparency into your data's quality at various touchpoints and transactions. Stay ahead of the curve and maintain data integrity.

Data Integrity As-A-Service

Unleash the power of our global data specialists. With operations hubs in Eastern Europe and South East Asia, our team of junior and senior data experts brings a proven track record in sustaining data integrity for Life Science Manufacturing. From address validation, at various touchpoints our team ensures precise and timely data entry control. Freeing your team from critical data management tasks, you'll witness a substantial impact on your sales and service revenues while ensuring your data quality in tact.

Data Journey Mapping
Data Journey Mapping
Data Quality Meassure
Data Quality Meassure
Data Integrity As-A-Service
Data Integrity As-A-Service

Unburden your teams from time-consuming data-cleansing

Stack-UP your game.

  • Liberate your team from time-consuming initial and continuous data cleansing efforts
  • Fully compliant with global DPD and GDPR best practices
  • Most up to date customer data information on the market space
  • Most accurate communication data for your outreach success
  • Build your extended work bench of Data Specialist
  • Enhance customer data for better prospecting and lead generation
  • Validate, enrich, and add key decision makers to your data base.
  • Enhance your Service Revenues with Customer Life-Cycle Data
Explore more

Stack-up: Sustaining 92% Data Quality: The Power of a Unique Customer Master Data Blueprint and comprehensive Data Cleansing program.

Coming soon

Are you ready for your next Data Integrity Challenge ?

1. Discovery Call

2. Data Quality Audit

3. Game Plan Definition

4. Run Data Integrity Program

Partner with us

Get started to boost CX Maturity

Video Call

Data Management Discovery Call

45 min

Seeking enhancements for your Customer Data Management Approach? Schedule a 45-minute call with your dedicated CDM Industry Expert. With a proven history of aiding Manufacturing companies in their initial and ongoing cleansing endeavors, they can provide valuable insights into our Blueprint while addressing your challenges.

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Video Call

Customer Data Management Audit Lite

30 min

Validating the maturity of your Customer Master Data Blueprint, whether in the initial cleansing phase or ongoing efforts, our CMD Audit Lite stands ready. Engaging in a comprehensive Data Quality Assessment, it delves deep into your current CMD landscape, yielding profound insights. Through meticulous analysis, we’ll present a business plan that demonstrates the tangible impact of our Data Quality on your present business operations. A customized game plan, tailored to your unique requirements, will further elevate your project funding prospects.

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